A professional website is more than just an online presence. For South African businesses, it’s a tool for attracting customers, building trust, and driving sales. Success comes from combining web design, hosting, SEO, and ongoing maintenance into one strategy — all included in RETHINKWEB’s all-in-one service.
Web Design
What does a web designer do? A web designer creates the look, feel, and layout of a website, focusing on user experience, branding, and functionality.
Is web design coding? Not always. Some designers focus purely on visuals, while developers handle coding. Many professionals blend both skills.
Is web design high paying? In South Africa, skilled designers can earn well, especially with strong portfolios and niche expertise.
How much does website design cost in South Africa? Prices range widely — from R5,000 for a basic site to R50,000+ for advanced, custom-built platforms. Costs depend on complexity, features, and ongoing support.

Web Hosting
What does web hosting do? Hosting stores your website’s files on a server, making it accessible online.
What are the three types of web hosting? Shared hosting (affordable), VPS hosting (scalable), and dedicated hosting (premium performance).
How much does web hosting cost in South Africa? Expect R99–R500 per month depending on speed, storage, and security features.
Can I host my own website? Yes, but it requires technical skills, server hardware, and constant monitoring — often more expensive than professional hosting.
What is an example of web hosting? Services like cloud-based hosting or local providers offering cPanel accounts.
What is needed to host a website? A domain name, a hosting plan, and your site files. Many South African businesses choose managed hosting for reliability.

SEO (Search Engine Optimisation)
What exactly does SEO do? It improves your website’s ranking in search engines, helping customers find you.
How to do SEO for beginners? Focus on keyword research, mobile-friendly design, fast loading speed, and quality content.
What are the 4 types of SEO? On-page, off-page, technical, and local SEO — all essential for South African businesses targeting nearby customers.
Is SEO a coding? No, although some technical SEO involves coding knowledge.

Ongoing Maintenance
What is ongoing site maintenance / website maintenance / online maintenance? It’s the process of keeping your website secure, updated, and running smoothly.
Why do websites do maintenance? To prevent hacking, fix errors, update content, and maintain speed. Neglecting this can lead to downtime and lost customers.
With RETHINKWEB’s all-in-one service, South African businesses get professional maintenance included, ensuring everything runs 24/7 without extra stress.

Conclusion
Your website’s success depends on design, hosting, SEO, and maintenance working together. By partnering with a local expert like RETHINKWEB, you can focus on your business while we handle the rest.
If you’re running a business today, your website is your storefront. It’s often the first thing people see. But here’s the problem: most small business websites fail.
They don’t bring in leads.
They’re hard to update.
They’re invisible on Google.
They look old or break on mobile.
And the worst part? Business owners often don’t even know it.
In this post, we’ll show you how to fix that using plain English. We’ll also explore the latest trends in web design, hosting-emails and websites, SEO, and ongoing maintenance—without the tech jargon.
1. Websites Are Not Just Online Brochures Anymore
Most business sites are built and then left to rot.
That’s a problem.
A modern website is not a “set it and forget it” thing.
It’s more like a living tool.
And if your site isn’t:
- Fast on mobile
- Easy to read
- Linked to your Google profile
- Showing up in search results
Then it’s costing you business.
New trend: Websites are now built around customer actions—like clicking to book, call, or buy. No more just having “About Us” and “Contact” pages. The goal is results.
Ask yourself:
Is your website working for you 24/7—or just sitting there?
2. Good Web Design Is Simple, Not Fancy
Most clients think they want “a fancy site.”
But fancy doesn’t convert.
Simple does.
Here’s what great web design means today:
- Clear headline that says what you do
- Short sections with simple text
- Big buttons to click
- Works perfectly on phones
And here’s what it’s not:
- Slideshows
- Stock images
- Hidden menus
- 10 paragraphs of text
Trend: Builders like WordPress and Droip now make it easy to design clean, responsive websites fast. What matters is speed, clarity, and guiding your visitors to take action.
3. Hosting, Emails, and Domains: One Place, Not Ten
Let’s talk about the messy part no one explains: hosting, emails, and domains.
If your website is hosted in one place, email somewhere else, and domain managed by a cousin’s friend—you’re asking for trouble.
What you need:
- Hosting that keeps your site online and secure
- Emails that match your business name (like info@yourcompany.co.za)
- Domain managed properly (so it doesn’t expire or get lost)
Trend: Small business owners are moving toward “all-in-one” platforms that include design, hosting, emails, and support—like what we do at RETHINKWEB.
Why? Because managing this yourself wastes time, and one mistake can take your entire business offline.
4. SEO: If You Can’t Be Found, You Don’t Exist
Search Engine Optimization (SEO) isn’t magic—it’s just making sure your site shows up when people Google your service.
Here’s what basic SEO includes:
- Fast-loading site
- Clear page titles and headings
- Keywords your customers use
- Google Business Profile linked
- Mobile-friendliness
Trend: Local SEO is everything for small businesses in 2025. If you’re not showing up in the “near me” search results, you’re invisible.
Also, AI-generated content is on the rise. But don’t rely on it blindly—search engines still reward helpful, clear content that solves real problems.
5. Ongoing Maintenance: The Hidden Hero of Website Success
Here’s the truth: websites break.
Plugins go out of date.
Hosting can slow down.
Hackers try their luck.
That’s why ongoing maintenance is not optional anymore. It’s essential.
What maintenance includes:
- Weekly updates to plugins and security
- Daily backups in case something goes wrong
- Monitoring uptime (so your site doesn’t crash)
- Fixing broken links or images
- Adding new pages or updates for you
Trend: Maintenance-as-a-service is growing fast. More businesses now subscribe to web care—just like you’d have an IT guy or accountant on call.
6. The Real Cost of DIY Websites
You might think:
“Why pay for all this? I’ll just use Wix or build it myself.”
Fair. But here’s what DIY websites really cost:
- Your time (which you could spend growing your business)
- Missed leads (because the site isn’t optimized)
- Broken trust (if your site looks outdated or amateurish)
Fact: Most DIY websites don’t rank, don’t convert, and end up abandoned.
Trend: The shift is toward done-for-you services that cover everything—design, hosting, email, SEO, and support—for one price. No hidden costs. No learning curve.
Final Thoughts: Want a Website That Actually Works?
Here’s what we’ve learned:
- A great website is simple, fast, and clear
- You need one place to manage your hosting, emails, and domain
- SEO is how you get found—without ads
- Maintenance keeps things working (even when you’re asleep)
- DIY sounds cheap but often costs more in the long run
At RETHINKWEB, we’ve made it our mission to fix broken websites—and build ones that work hard for our clients.
We offer one all-in service that includes:
- Beautiful website design
- Reliable hosting and business emails
- SEO that gets you found
- Weekly maintenance and updates
- Real support from real people
All for R399/month or R3,990/year. No tricks. No stress. Get Started.
Next Step: Let’s Check Your Website for Free
Want to know if your current site is hurting or helping your business?
We’ve built a free website health check that gives you:
- A simple report on your speed, SEO, and design
- Quick wins you can fix right away
- A clear view of how your site compares
You’ll get it by email within 24 hours—no pushy sales call, no pressure.
Click here to request your free Website Health Check now.
Web design is more than just making a site look good. It’s about how a website works, how it feels, and how clearly it communicates your message. Whether you’re building a business or just curious about how websites are made, here’s what you need to know.
What does a web designer do?
A web designer creates the layout, structure, and visual style of a website. They decide how each page looks, where content goes, and how users move through the site. Their job is to make the site easy to use and visually clear.
Good web designers think about:
- User experience (UX): Is the site easy to navigate?
- User interface (UI): Are buttons, links, and menus clean and functional?
- Mobile design: Does it work well on phones and tablets?
- Branding: Does the site reflect your business identity?
Many web designers also work with tools like WordPress or Webflow and collaborate with developers, writers, and SEO specialists.
What are the 3 types of web design?
Web design can take many forms, but most sites fall into one of three categories:
- Static websites – These are simple, fixed sites with hard-coded pages. They’re fast but hard to update.
- Dynamic websites – These sites pull content from databases, allowing real-time updates. Most blogs, e-commerce sites, and business websites fall into this category.
- Responsive websites – These adjust automatically to different screen sizes. This is the standard for modern websites.
Most professional sites today are both dynamic and responsive.
Is web design a coding?
Not always. Web design focuses on the look and feel of a site. Coding is part of web development—which involves building the backend and making the site function.
That said, many web designers know basic HTML, CSS, and JavaScript. Others use no-code tools to design and launch fully working websites without touching code.
What are the 7 steps to web design?
Every good website follows a process. Here are the key steps:
- Planning – Understand the purpose, audience, and goals.
- Wireframing – Sketch out the layout and content flow.
- Designing – Choose colors, fonts, images, and visual style.
- Content writing – Create clear and useful content for each page.
- Development – Build the site using code or design platforms.
- Testing – Check performance, speed, and mobile responsiveness.
- Launch and support – Make the site live and keep it updated.
Want help with every step? Explore our web design services to get a website that works as hard as you do.
No, not the delicious kind from your favourite bakery! Internet cookies are the invisible tools that make your online experience smooth and personalised. They remember your preferences, save login details, and help websites show you the most relevant content.
However, cookies can also raise valid concerns about privacy. Let’s dive into what cookies are, how they affect your browsing experience, and what steps you can take to manage them.
What Are Internet Cookies?
Cookies are small files that websites send to your browser to identify you. When you visit a website, your browser stores these files temporarily. They act as digital notes, helping websites remember your activity and preferences, such as your login details or the items in your shopping cart.
Think of cookies as the ticket you receive at a coat check: they’re specific to you, help retrieve what’s yours, and hold little value outside that context.
Types of Cookies
There are two main types of cookies you’ll encounter:
1. Authentication Cookies
- These store login details, such as usernames or session IDs.
- They allow you to remain logged into a website without re-entering your credentials every time.
2. Tracking Cookies
- These monitor your online activity to personalise your browsing experience. For example, searching for “garden tools” may result in ads for plant pots or lawnmowers across other websites.
While authentication cookies make life easier, tracking cookies are often criticised for collecting too much data, sparking debates about online privacy.
How Cookies Affect Your Privacy
Cookies can impact your privacy in two ways:
- First-Party Cookies: Created by the website you’re visiting, these are generally safe and enhance your browsing experience.
- Third-Party Cookies: These come from advertisers and analytics platforms embedded in websites. They track your browsing habits to display targeted ads.
Third-party cookies can feel intrusive and are more vulnerable to hacking or misuse, making them a focus of privacy concerns.
Your Rights as a User
South Africa’s Protection of Personal Information Act (POPIA) aligns with global standards like the EU’s GDPR, ensuring users have control over their data. That’s why you’ll often see cookie consent pop-ups on websites, giving you the option to accept or reject tracking cookies.
How to Manage and Remove Cookies
Whether you’re using Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, or another browser, you have tools to manage cookies and protect your privacy:
- Block Third-Party Cookies: Most browsers offer a setting to block tracking cookies entirely. Look for the “Do Not Track” or “Block Third-Party Cookies” option.
- Clear Cookies Regularly: You can manually clear cookies via your browser settings. Navigate to the Settings > Privacy menu in your browser and select “Clear Browsing Data.”
- Use Privacy Extensions: Add-ons like uBlock Origin or Privacy Badger provide additional protection against tracking cookies.
- Enable Private Browsing: Modes like Chrome’s Incognito, Safari’s Private Browsing, or Firefox’s Private Mode automatically limit cookie usage.
Cookies are a necessary part of the internet, helping websites function and enhancing your experience. However, staying informed and proactive about privacy is key. Whatever browser you prefer, tools and settings are available to ensure you enjoy a secure and customised browsing experience.
Building trust is crucial for any business, especially for small businesses that are looking to establish themselves in a competitive market. Here are seven ways to build trust on your small business website:
1. Display Trust Seals and Certifications
Trust seals and certifications from recognized organizations can reassure visitors that your website is safe and trustworthy. These could include SSL certificates, BBB accreditation, and industry-specific certifications. Make sure these seals are prominently displayed on your website.
2. Showcase Customer Reviews and Testimonials
Positive reviews and testimonials from satisfied customers can significantly boost your credibility. Display these on your homepage, product pages, and a dedicated testimonials page to show potential customers that others have had positive experiences with your business.
3. Provide Clear and Accurate Contact Information
Make it easy for visitors to get in touch with you by providing clear and accurate contact information. Include a physical address, phone number, and email address. A contact form can also be helpful for those who prefer to reach out online.
4. Maintain a Professional and User-Friendly Design
A professional and user-friendly website design can make a lasting impression. Ensure your website is easy to navigate, visually appealing, and free of errors. Regularly update your content and check for broken links to keep your site in top shape.
5. Offer Detailed Product or Service Information
Be transparent about what you offer by providing detailed descriptions, high-quality images, and, if applicable, demonstration videos of your products or services. This helps potential customers understand exactly what they are getting, which builds trust.
6. Implement a Clear Privacy Policy
A clear and comprehensive privacy policy shows that you respect your visitors’ personal information. Explain how you collect, use, and protect their data, and make this policy easily accessible on your website.
7. Provide Excellent Customer Support
Demonstrating that you are available to assist customers can greatly increase trust. Offer multiple support options, such as live chat, phone support, and email. Ensure that your customer service team is responsive, knowledgeable, and friendly.
By implementing these seven strategies, you can create a trustworthy online presence that will help your small business thrive. Trust is the foundation of any successful business relationship, and building it on your website is a crucial step towards long-term success.
Introduction
In today’s digital world, many South African business owners are drawn to DIY website builders like Wix, Squarespace, and WordPress because they seem cost-effective and easy to use. However, the real question isn’t what your website is built with—it’s whether your website is in good hands and helping your business grow.
If you’re spending hours figuring out website design, security, and SEO, are you really saving money? Let’s break down why professional website management is a smarter choice than DIY, and why the success of your website is about performance, not just the platform it’s built on.
1. DIY Websites vs. Managed Websites: What’s the Difference?
At first glance, DIY website builders seem like a great option. They offer templates and drag-and-drop functionality, making it easy for non-designers to build a website. But here’s the catch:
| Feature | DIY Website | Professionally Managed Website |
|---|---|---|
| Website Speed | Often slow, unoptimized | Fast & fully optimized |
| SEO Performance | Basic, requires manual effort | Expert-driven SEO strategy |
| Security & Updates | You manage it yourself | Handled by professionals |
| Customization | Limited to templates | Custom design for business goals |
| Support | You fix issues yourself | 24/7 expert support |
| Long-Term Cost | Cheap upfront, expensive later | Predictable, all-inclusive pricing |
While DIY might seem appealing at first, the hidden costs of time, lost sales, and technical issues quickly add up.
2. The Real Question: Is Your Website Performing?
Instead of asking “What platform is my website built on?”, you should be asking:
✔ Is my website bringing in leads and customers?
✔ Is my website optimized for Google search rankings?
✔ Does my website load fast and look great on all devices?
✔ Is someone proactively maintaining and improving my website?
A well-managed website is not just a website—it’s a business tool. It should work for you 24/7, generating traffic, leads, and sales. If your site isn’t doing that, it doesn’t matter whether it was built on Wix, WordPress, or any other platform.
3. The Hidden Costs of DIY Websites
DIY website builders market themselves as cheap, but they come with hidden costs that can hurt your business:
⏳ 1. Time-Consuming & Frustrating
Building and maintaining a DIY website takes time—time you could be spending on growing your business. Instead of focusing on your customers, you’re stuck troubleshooting technical issues.
🔧 2. Poor SEO & Low Google Rankings
Most DIY website builders have limited SEO capabilities. This means your website might never rank well on Google, making it hard for customers to find you. Without expert SEO, a DIY website is like a store in the middle of nowhere—no one knows it exists.
🔐 3. Security Risks & Lack of Maintenance
With a DIY website, you’re responsible for security updates, backups, and protection from hackers. Many business owners forget to update their websites, leaving them vulnerable to cyberattacks and downtime.
📉 4. Limited Customization & Growth
DIY website builders use templates, meaning your site might look like thousands of others. Plus, as your business grows, you’ll hit limitations that require expensive workarounds or even a complete rebuild.
4. Why Professional Website Management Is the Smart Choice
Instead of struggling with DIY limitations, a professionally managed website offers:
✅ A Fully Optimized, Fast-Loading Website
Speed matters for SEO and user experience. We ensure your website loads fast, keeping visitors engaged.
✅ Expert SEO to Rank Higher on Google
We optimize your website from day one, ensuring you appear in local search results and attract more customers.
✅ Security & Maintenance Done for You
No need to worry about security updates, backups, or downtime—we handle everything so your website stays protected and running smoothly.
✅ Custom Design for Better Conversions
A professionally designed website is built to convert visitors into paying customers, not just look good.
✅ Ongoing Support & Growth Strategies
Your website shouldn’t just sit there—it should grow with your business. We provide continuous updates, improvements, and marketing strategies.
5. The Rethinkweb Difference: More Than Just a Website
At Rethinkweb, we don’t just build websites—we manage them so you can focus on what you do best: running your business.
Instead of struggling with a DIY website, you get:
✔ A fully managed, high-performance website
✔ SEO, security, and updates handled for you
✔ A predictable, all-inclusive pricing plan (no hidden costs)
✔ 24/7 support from web experts
“It’s not about what your website is built with, but who’s managing it.”
6. Not Sure If Your Website Is Performing? Get a Free Website Performance Review
Wondering if your current website is helping or hurting your business? We offer a Free Website Performance Review, where we analyze:
✅ Your website’s speed and performance
✅ SEO ranking and visibility on Google
✅ Security and technical health
✅ Conversion rate and lead generation effectiveness
→ Claim Your Free Website Performance Review Now
Final Thoughts
DIY website builders may seem like a cheap and easy solution, but they often lead to frustration, lost revenue, and expensive problems down the line. The real question isn’t “What platform should I use?”—it’s “Is my website helping my business grow?”
At Rethinkweb, we take care of everything for you—so you can focus on your business while your website works for you 24/7.
🚀 Want a high-performance website without the hassle?
👉 Get Started with Rethinkweb Today